Last updated: 27 Dec 2025
1. About Us
This website is operated by Silver Bear Foods Ltd (company number 16789216).
Registered and trading address: 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE
Email: [email protected]
Phone: 07925 208381
By placing an order through this website, you agree to these Terms and Conditions.
2. Eligibility to Purchase
You must be 18 years or older to purchase from this website. By placing an order, you confirm that you meet this requirement.
3. Products
We sell shelf-stable pork crisps and related food products produced under our own brand.
- Product descriptions, ingredients, and allergen information are displayed on each product page.
- While we take care to ensure accuracy, images are for illustrative purposes only.
- We may introduce additional meat products in the future; these Terms will continue to apply.
4. Pricing & Payment
- All prices are shown in GBP (£).
- We are not VAT registered, so VAT is not charged.
- Payment is taken at checkout via PayPal, Stripe, Apple Pay, or Google Pay.
- If a pricing error occurs, we reserve the right to cancel the order and issue a full refund.
5. Orders
- Orders are subject to acceptance and availability.
- Once your order is confirmed, you will receive an email confirmation.
- You may checkout as a guest or create an account.
6. Delivery
Delivery terms are set out in our Delivery Policy and form part of these Terms.
7. Returns & Refunds
Our Refunds & Returns Policy applies.
Due to the nature of food products, opened items cannot be returned unless faulty.
8. Faulty or Damaged Goods
If your order arrives damaged or faulty, please contact us as soon as possible with photos where applicable. Your statutory rights are not affected.
9. Liability
Nothing in these Terms limits our liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
- Any matter which cannot be limited under UK law
10. Governing Law
These Terms are governed by the laws of England and Wales, and disputes are subject to the exclusive jurisdiction of the English courts.
